Refunds & Cancellations

How can I cancel my order?

Kindly login to the website with your credentials, go to Orders & kindly click cancel option. You can also call us, Whatsapp or email in the number provided in website for cancellation.

Modified As – Kindly login to the website with your credentials, go to Orders & kindly click cancel option. Once we received cancellation request we will call, check & cancel your order.

What do I do if I received wrong product?

In Case if you haven’t received your exact order, kindly reach us through Call/Whatsapp/Email/SMS with our working hours. You need to take a video or picture of the received contents as it is. Our internal team will check & update regarding the case. SARF Bazaar needs some time to resolve this kind of case. All the shipments sent through SARF Bazaar has been monitored 24*7 by CCTV.

Modified As – In Case if you haven’t received your exact order, raise a request in your account. You need to take a video or picture of the received contents as it is & send it to us. Our internal team will check & update regarding the case. SARF Bazaar needs some time to resolve this kind of case

If I request for a replacement, when will I get it?

Visit My Orders to check the status of your replacement. Kindly take the product first to service centre & get it serviced. If service centre denied the warranty, kindly get the DOA/Job Sheet from service centre & once the product shipped back to us & after checking the item, replacement will be initiated. To get replacement buyer can either send his item through his own courier or he can send through the courier which will be arranged by Merchant. Please check the SMS & email we send you for your replacement request for more details.

Modified As – Since your product is under Manufacturer warranty kindly take your product to the service centre.  In case if customer care denies warranty kindly raise a ticket, so our customer support will help you in claiming the replacement of that product.

Can items be returned after the time period mentioned in the seller’s Returns Policy?

No. SARF Bazaar website provides 10 days replacement or refund guarantee within which if you found any issues in your product. Sellers will not be able to accept returns after the time period mentioned in the seller’s Returns Policy.

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